When you have an asphalt project on your hands, it’s important to hire the right people for the job. Some asphalt contractors, however, use shady business practices or cut corners that can harm you in the long run.
Asphalt is a big investment, so it’s important to do your research before hiring an asphalt company. Here are 5 red flags to look out for when shopping around for asphalt contractors in West Michigan.
No References
Any asphalt contractor who’s done work in the area should be able to provide you with a list of references you can contact. If they don’t have any references, there’s no way to verify the work they say they’ve done. A newer company might not have accumulated any references yet, but this signals a lack of experience that could carry over into the quality of their service.
Always ask an asphalt contractor for their references just to be safe.
No Proof of Insurance
If your asphalt company isn’t insured, you could be held liable for any injuries that occur during the asphalt paving process. Considering how dangerous heavy equipment can be, it’s vital that you choose an asphalt contractor that has their own insurance. You don’t want to be held responsible for any falls, crashes, or other accidents that occur on your property.
Rude, Disrespectful Attitude
While one rude employee isn’t a reason to write off an entire company, if their customer service is lacking, it signals a lack of professionalism. An asphalt company that doesn’t deliver when talking to their customers might not deliver on their work, either. If you get a bad feeling from your interactions with a , you don’t have to use their services.
Negative Reviews
When you look at an asphalt company’s reviews on their websites, directories, and social media sites, what do you notice? One or two negative reviews aren’t necessarily a concern, especially if the company has responded to those reviews in a helpful and thoughtful manner. However, a page full of negative reviews with little to no responses from the asphalt contractors indicates a lack of care that’s not worth the risk.
Evasiveness
When you’re , you should feel free to ask any questions you might have about the job. This could range from the cost of their asphalt services to the equipment that they use.
If a company doesn’t have the answers, it’s a red flag that they might not know what they’re doing. Never hire an asphalt contractor that can’t answer basic questions about the work they do on a regular basis.
Request a Free Quote with A-1 Asphalt Inc.
Our asphalt contractors serve Grand Rapids, Kalamazoo, and surrounding areas. As such, they are ready to help you transform your damaged driveway or parking lot. To request a free estimate for asphalt paving or repair, call A-1 Asphalt Inc. at (800) 871-4401.
This blog post has been updated.